Jim’s Blog: Dear Friends
Dear Friends,
It is with mixed feelings that I have informed our board of directors that I plan to retire by the end of 2025. While some of you may have already heard this news, I wanted to share my personal reflections here. Anyone who knows me is aware that I have a hard time delivering concise messages. Please indulge me as you read the following…
The Center has meant a great deal to me for a long time. Before I joined the staff here, it was a top referral source in my work as an educator and minister. I vividly remember a phone call with the search coordinator who reached out to me to see if I might consider this role as Ellery Duke was preparing for retirement in 2016. When they made me aware of the position and why they thought I might be a good fit, I had feelings of resonance and convergence. Sarah and I discussed the potential change and discerned that I should apply—then see where God would take the process. I was surprised and pleased when they offered me the job.
My understanding of leadership is that it’s more of a verb than a noun. More about relationships than position. With that understanding, I consider the work we have done together at the Center as a process to improve outcomes at all levels, rather than a checklist of accomplishments. The process, by its nature, is not an individual exercise. So many people are involved in making our mission possible, including those who read our regular newsletters or blogs. A mark of successful leadership is not that followers do the bidding of some authoritative figure, but that all those involved in the common cause go the extra mile as a result of the leadership process.
I have spent a good bit of time reflecting as of late on the many extra miles people in our community have traveled in order to carry on our life saving mission. I am proud of the work we have done together!
Every positive change we have accomplished together has been around two main focus areas:
- How to help as many people as we can to have access to our quality services, regardless of ability to pay.
- How to attract, retain, support and celebrate our incredibly talented staff.
With that in mind, we have:
Helped thousands of clients who needed hope and healing. We see all ages and provide numerous services, including therapy, psychological assessment, medication management and any number of educational and spirituality programs. We’ve been doing this for over 52 years. I was so happy to celebrate our many founders as we commemorated our 50th anniversary in 2022.
As part of our 50th anniversary, we successfully navigated a branding renewal in hopes that we could be a welcoming place for all, especially when it comes to the various practices and religious traditions by which people make meaning. I like to think we have continually improved our physical space and environment to welcome all who come to the Center. Our technology advances have also improved access to our services.
We have increased our annual funds raised by 150% over the last 10 years. In that same time frame, we have raised over $5 million to make our work possible. Included in those numbers are two new endowments to support our training program and a retirement match for our staff. The increased resources have led to increases in our Client Assistance Fund (CAF) and employee benefits.
As with the rest of the world, we had to find a way to marshal on in spite of a global pandemic. We completely changed our delivery model in a matter of weeks and found a way to continue serving our clients—who needed us then more than ever. I am most proud of the way our entire organization pulled together to protect our own health even as we served others. As we all remember, survival was not a given.
I am also grateful to have been surrounded by incredibly talented and committed colleagues in my time at the Center. Some have moved on as life circumstances changed. Many who were here when I arrived remain here today. In either case, the commitment of those who work and train at the Center has been inspirational. This is not easy work, but it’s incredibly rewarding—life saving in fact. Colleagues have helped me to grow in my humanity and understanding of our world. I am a better person for having been a part of this place. I am so proud of our current staff. There is something magical about having such a talented group of people come together to bring about positive change.
We have worked hard in recent years on succession planning at all levels of the organization. We are not a large entity, so when someone leaves or isn’t able to make it to work we can more easily cover responsibilities. I appreciate all the work our board of directors has done in this regard, especially when it comes to navigating a successful executive succession. The board is dedicated to the mission of the Center and our succession plan provides a road map for a smooth transition. We have time to get this right and I plan to stay as long as necessary as the board and staff oversee the succession. There will be regular communication as the plan takes shape.
I am also entering a stage in my life when I am discerning how to best use my gifts and remaining years to serve God’s unfolding reign. My personal mission is that I and those I encounter on life’s journey might flourish. In terms of values, that has meant my faith, my family, and meaningful work have been my primary focus. Behind all of my vocational and career experiences has been the call of preaching and teaching. I am not sure what is next, nor exactly what “retirement” means, but I look forward to the exploration and being as faithful as I can to living to the fullest.
Finally, let me assure you that this is a wonderful opportunity. The work of the Center is bigger than any one of us and we have successfully carried out the work for over 52 years. We stand on the shoulders of so many who have gone before us and count on the shared spirit of mission to see us through. I look forward to speaking with you collectively and individually as needed as we work through this transition.
You can count on me being fully committed to this place throughout—and even after my time in this role passes. I hope to spend my time focused on achieving the strategic objectives we have in place, celebrating the successes of our time together, seeking forgiveness and repair for any mistakes I have made, and doing what I can to support the staff and board in order to assure our next leader is well positioned to carry the privilege of this mantle.
With a brother’s love,

Jim